On the TC2 website, you can easily locate the Users drop-down menu on the left-hand side.Īs you can see, the available options within Users are All Users, My Profile, and Add New User.
But if you are trying to limit the number of codes on your panel, then assigning multiple email addresses and/or phone numbers to a single user profile is also an option. Like we said earlier, the most common practice is to set up an individual user account for each person who will be regularly using the system and receiving notifications. The important thing is to understand what all of the various terms mean and how they are all related.įirst, let's take a look at the Users Menu of Total Connect 2.0. Really, both the website and mobile app are laid out very similarly, so if you can use one, then you should have very little trouble switching over to the other if needed. They just might be organized slightly differently to better fit the smaller dimensions of a mobile phone. For our examples, we will mostly be focusing on the website, but understand that these menus are mostly the same on the app. Total Connect 2.0 notification can be set up and configured from both the Total Connect 2.0 website and the Total Connect 2.0 mobile app. The point here is that there are multiple ways to ensure that everyone using the system can receive notifications. But the downside to doing that is that you won't have any real way of setting who receives what. If you want to limit the number of codes on your system, then the other option is to assign multiple email addresses and/or phone numbers to a single user profile.
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Each user will need to choose a user code for controlling the system locally.
The solution is often to set up a unique user profile for every person who will be using the system and receiving notifications. This is usually the case for families, where multiple people in the household want to each receive their own set of notifications. Where some people can have trouble with TC2 notifications is when trying to set them up for multiple users. Every assigned email and phone number will ultimately be used for notifications, provided that everything has been set up correctly. Each user can assign email addresses for email alerts and/or phone numbers for text alerts. Once the event occurs, every user within the assigned notification group will receive the alert. To break it down, a user must be assigned to a notification group, and that notification group must be associated with the particular event or events that they want to be notified about. Each notification group will have at least one assigned user, and each user can have multiple email addresses and phone numbers set up on their profile. The recipients of any given notification are determined based on the assigned notification group. Notifications are sent out when predetermined system activity events occur, such as arming, disarming, AC power loss, a system alarm, or even just a faulted zone. You will have no trouble setting them up once you know how they work.īefore fully diving into the process of setting up notifications, it's important to understand exactly how TC2 notifications are organized. These are used for sending you text and email alerts regarding activity on your alarm system.
If you have a Honeywell System with access to Total Connect 2.0, then you will probably want to set up some TC2 notifications.
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